FAQ

No, we’re not an agency. When you work with Glow Entertainment Solutions, I’ll be your single point of contact. I personally handle all performances and projects, giving your event a unique, tailored touch. This means you’ll benefit from my individual attention and creative expertise. Curious about my background? Check out the ‘About Me‘ section!

Yes, although we are based in Dubai, we are available to perform and manage projects worldwide. Travel arrangements and additional fees may apply for international events.

We specialize in a variety of events including corporate events, private parties, weddings, public festivals, and more. Our goal is to provide exceptional entertainment that enhances the overall experience of your event.

Absolutely! We pride ourselves on creating bespoke entertainment experiences. Let us know your vision and requirements, and we will tailor a performance specifically for your event.

Great question! A successful performance needs some prep work. When we send you pricing details, we’ll also provide key technical and hospitality requirements for the artist (think stage setup, power needs, sound equipment). Once you book, you’ll get the artist’s ‘technical/ hospitality rider’ – that’s a fancy way of saying a list of all their specific needs and preferences. Don’t worry if it seems overwhelming – we’re here to help, so just reach out if you have any questions!

Just give us a call or shoot us an email. We’ll confirm your request via email and send over all the pricing and condition details.

We typically hold options for 5 days. We’ll check in with you after this time to see if you’d like to confirm or extend. If we do not hear from you within 5 business days, the option will expire. Need more time? Just let us know—we’re usually flexible with extensions.

Absolutely! You can cancel your option anytime, no fees attached. Options are always nonbinding until you decide to lock in the booking.

To finalize your booking, a 50% deposit is required to secure your date and time. This deposit should be made via bank transfer. The remaining 50% must be paid in full by the day of the event, before the event begins. If you have any questions about the payment process or need bank details for the transfer, please feel free to contact us.

Yes, you can cancel a booked artist. However, please note that the deposit is non-refundable. If you need to cancel, please inform us as soon as possible so we can make the date available for other potential bookings.

Don’t worry! If you’re interested in a show that is currently on hold with another party but hasn’t been booked yet, we will notify the first option holder and ask them to confirm their booking within 24 hours. If they proceed with the booking, we will assist you in finding a suitable alternative.

If you have a no-commitment option and another client wishes to confirm the booking, we will give you 24 hours to make your decision and submit the down payment. If you do not finalize your decision within this timeframe, the option will expire. Should this happen, we’ll be happy to assist you in finding another great entertainment option when you’re ready to proceed.

To ensure availability, it is best to book as early as possible. Popular dates can fill up quickly, especially during peak seasons. However, we strive to accommodate last-minute requests whenever possible.

A 50% deposit is required to secure your booking. This deposit must be paid via bank transfer. The remaining 50% is due by the day of the event, prior to its start, and can be paid via bank transfer or cash.

While it’s not mandatory, we’d really appreciate if you could provide some hot, healthy meals, snacks, and drinks for the artist. They’ll perform at their best when they’re well-fed and hydrated!

Not every show requires a stage, but we highly recommend having one. A stage ensures the artist is visible to all guests, improves interaction between the artist and guests, and serves as a natural boundary to prevent equipment damage or guest accidents. We can provide a stage if needed, and some venues may already have one or have a supplier.

A lockable dressing room for the artist is highly desirable. It allows the artist to change, store their belongings, prepare, or rest during breaks.

If needed, we can provide equipment and technical support for an additional fee. Alternatively, you can supply the equipment yourself, or it may be provided by the venue or your AV company. We will work closely with you to ensure all technical requirements are met for a flawless event.

Absolutely! We play well with others and love collaborating. Whether you’re working with an event planner, a venue coordinator, or other vendors, we’re happy to join the team. We’ll coordinate closely with all parties involved to ensure everything runs like clockwork. Our flexibility and communication skills mean we can seamlessly integrate into your existing plans.

Simply contact us with the details of your event including date, location, and type of service
required. We will provide a detailed quote based on your specific needs.
Don’t hesitate to reach out – we’re excited to bring your event to life!